Terms and Conditions of Temporary Holiday Accommodation, Kristies on Fraser.
Note: Variances can be agreed on but only by arrangement with the owner in writing.
BOOKINGS, PAYMENTS AND CANCELLATIONS POLICY
No third party bookings. The person making the booking will be the principal occupant for duration of the rental period.
Deposit of 50% of the rental payable, is required to secure the booking. Payment of deposit constitutes the client’s acceptance of these Terms and Conditions.
Balance of the rental amount in full must be received 30 days prior to occupancy. If not received, the owner has the right to cancel the booking and attempt to re-let the accommodation.
Cancellation- if caused by the owner, a full refund will be made to the client.
For cancellation- by client -
100% refunded if cancelled 60 days or more prior to arrival
50% refunded if cancelled 30-59 days prior to arrival
0% refunded if cancelled 0-29 days prior to arrival
We recommend you consider travel insurance.
The owners will make every effort to ensure the property is available as booked. However the owners reserve the right to make alterations to bookings due to unforeseen circumstances.
CONDITIONS OF OCCUPANCY To maintain a good standard for our guests we require certain conditions to be complied with. While we appreciate most will respect our property, for your information, we state the following conditions-
>The premises are let for holiday purposes only, for the period agreed upon with the owners. No parties or events or events allowed.
>The number of guests is restricted to the number stated on the Confirmation Notice, or a number subsequently agreed to in writing with the owners. Unless otherwise agreed to in writing, the total number of persons allowed is 10. The total number of adults allowed is 8. Use of the house and its facilities by persons other than those agreed to, is not allowed.
> Camping (in tents, swags, camper trailers, roof-top campers, etc) is not permitted on or adjacent to the property.
>Check-in time is midday, on day of arrival, unless by prior written arrangement.
>Check-out time is midday, on day of departure, unless by prior written arrangement.
>We require that sheets and pillowcases be used on each bed used by occupants. No sleeping bags or swags.
>Please do not cause any nuisance, noise or disturbance which may interfere with the enjoyment of persons occupying neighbouring premises. To do so may result in termination of rental and loss of monies paid.
>No fuel is to be stored in or around the premises.
>Please do not use any sharp objects in the fridges / freezers. >All fish are to be cleaned on the beach.
>Please return any cooking oil / fat into the containers it arrived in, and dispose of responsibly.
>Please dispose of household rubbish regularly, and upon departure, in the bins provided on Moon Point Road.
>On departure day please leave fridges and freezers on, and close & lock doors and windows, replace key to keybox in laundry and lock the box
>Please leave the premises in a clean and tidy condition, as found upon arrival. Cleaning products for this are provided (in pantry)
>Damage, breakages, and losses to/of the building, its furniture, fittings and contents during occupancy are the responsibility of the tenant. Please report and pay for any such damage or breakages.
>Tenants are responsible for insuring their own property. No responsibility whatsoever is taken for the property of tenants or guests on or near the premises.
>Please do not feed, interact or attempt to interact with any wildlife or dingoes; to do so may incur a fine from the Park Rangers.
Fraser Island is a remote destination; there is no easy access to tradesmen such as plumbers and electricians, and while we make every effort to provide troublefree services, uninterrupted supply of power/water/drainage utilities is not guaranteed.
To optimise the services provided, please take particular note of the following conditions –
Use only the appliances provided. The house runs a solar/diesel system, and we have carefully selected our appliances to suit our system. Use of your own appliances, especially frypans, hairdryers, toasters, and portable fridges, is not allowed, and if used may cause the supply to fail, which you would find very inconvenient, and you may incur a charge for resetting of the system. (Phone chargers are ok to use) Prior approval in writing from the owners is required for any additional plug-in appliances.
The drainage system is septic. Please do not flush nappies, personal hygiene items or any other unsuitable items down the toilets or sinks. Failure to comply with this condition could cause a blockage in the drains, which you would find very inconvenient, as well as being very unpleasant.
Washing Machine & Vacuum Cleaner- best used in mornings on sunny days to allow time for batteries to recharge. Lights and fans - should be turned off if not needed. The diesel generator will recharge low batteries, but not between 9pm and 9am.
Variations to these conditions may be made only by prior arrangement with the owners in writing, and at the absolute discretion of the owners.